Universal's Helios Grand Hotel, a Loews Hotel | Hotel in Orlando
Hotel in Orlando
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a fitness center, a poolside bar, and a rooftop terrace are onsite.
Universal's Helios Grand Hotel, a Loews Hotel offers 500 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 55-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Orlando hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Amenities
Facility Overview
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Toilet paper
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Hair dryer
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Towels
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Shower/tub combination
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Shampoo
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Free toiletries
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Soap
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Private bathroom
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Air conditioning
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Free cribs/infant beds
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Bed sheets
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Heating
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Desk chair
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Iron/ironing board
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Turndown service
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Desk
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Laptop-friendly workspace
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Connecting rooms available
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Laptop-compatible safe
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Phone
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Separate sitting area
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2 bars/lounges and 1 poolside bar
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24-hour room service
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2 restaurants and 1 coffee shop/cafe
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Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: USD 1-40 per person
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Coffee/tea maker
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Mini-fridge
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Limited onsite parking
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Free theme park shuttle
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Secured covered valet parking on site (USD 45 per night; includes in/out privileges)
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Electric car charging station on site
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Secured self parking on site (USD 36 per night; includes in/out privileges)
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Wheelchair-accessible parking available
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Wheelchair-accessible public washroom
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Well-lit path to entrance
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Wheelchair-accessible path to elevator
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Elevator door width (inches): 41
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Front entrance ramp
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Elevator
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair-accessible parking
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Wheelchair-accessible path of travel
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Wheelchair-accessible pool
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Wheelchair-accessible registration desk height (inches): 34
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Wheelchair-accessible registration desk
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11 on-site accessible parking spaces
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Theme parks
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Hot tub
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Lifeguards on site
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Outdoor pool
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Arcade/game room
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Shopping
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Fitness center
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55-inch flat-screen TV
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Pay movies
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Satellite channels
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Premium channels
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Conference space (3425 square feet)
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Elevator
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ATM/banking services
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Front-desk safe
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Vending machine
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English
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Spanish
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Smoke-free property
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Free theme park shuttle
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Outdoor pool
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Fence around the pool
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Free cribs/infant beds
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Arcade/game room
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Laundry facilities
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Pool gate
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Mini-fridge
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Dry cleaning service
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Luggage storage
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Porter/bellhop
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Multilingual staff
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Tour/ticket assistance
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Wedding services
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Turndown service
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Laundry facilities
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24-hour front desk
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Concierge services
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Daily housekeeping
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In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
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Available in all rooms: Free WiFi
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Available in some public areas: Free WiFi
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Lifeguards on site
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Outdoor furniture
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Garden
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Pool umbrellas
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Rooftop terrace
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Pool sun loungers
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Pool cabanas (surcharge)
Policies
**valid theme park admission required extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival.
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Park View How To Train Your Dragon Kids' Suite (Dedicated Entrance to Epic Universe**)
Room Size:
545 square feet m2
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GeneralBed count minimum 4, Bathrobes, Square meters - 51, Square feet - 545, No rollaway/extra beds, Ping - 15, Number of bedrooms - 2, Sofa bed, Bed count maximum 4, Extra bed count 1, Number of living rooms 1 |
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How To Train Your Dragon Kids' Suite (Dedicated Entrance to Epic Universe**)
Room Size:
545 square feet m2
|
GeneralBed count minimum 4, Bathrobes, Square meters - 51, Square feet - 545, No rollaway/extra beds, Ping - 15, Number of bedrooms - 2, Sofa bed, Bed count maximum 4, Extra bed count 1, Number of living rooms 1 |
|
Park View Deluxe 2 Queen Beds (Dedicated Entrance to Epic Universe**)
Room Size:
415 square feet m2
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GeneralSquare feet - 415, No rollaway/extra beds, Square meters - 39, Ping - 12, Sofa bed, Bed count maximum 3, Extra bed count 1, Bed count minimum 3 |
|
Skyline View 2 Queen Beds (Dedicated Entrance to Epic Universe**)
Room Size:
325 square feet m2
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GeneralRollaway/extra beds (surcharge), Ping - 9, Square meters - 30, Square feet - 325, Number of bedrooms - 1, Extra bed count 1, Bed count minimum 2, Bed count maximum 2 |
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Mobility Accessible Deluxe 2 Queen w/ADA tub (Dedicated Entrance to Epic Universe**)
Room Size:
415 square feet m2
|
GeneralSquare feet - 415, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square meters - 39, Ping - 12, Sofa bed, Bed count maximum 3, Extra bed count 1, Bed count minimum 3 |
|
Pool View 2 Queen Beds (Dedicated Entrance to Epic Universe**)
Room Size:
325 square feet m2
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GeneralRollaway/extra beds (surcharge), Ping - 9, Square meters - 30, Square feet - 325, Number of bedrooms - 1, Extra bed count 1, Bed count minimum 2, Bed count maximum 2 |
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Park View 1 King Bed (Dedicated Entrance to Epic Universe**)
Room Size:
340 square feet m2
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GeneralSquare meters - 32, Rollaway/extra beds (surcharge), Square feet - 340, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Ping - 10 |
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Park View Deluxe Hearing Accessible 2 Queen Beds (Dedicated Entrance to Epic Universe**)
Room Size:
415 square feet m2
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GeneralSquare feet - 415, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square meters - 39, Ping - 12, Sofa bed, Bed count maximum 3, Extra bed count 1, Bed count minimum 3 |
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Park View 2 Queen Beds (Dedicated Entrance to Epic Universe**)
Room Size:
325 square feet m2
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GeneralRollaway/extra beds (surcharge), Ping - 9, Square meters - 30, Square feet - 325, Number of bedrooms - 1, Extra bed count 1, Bed count minimum 2, Bed count maximum 2 |
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Park View Hearing Accessible 2 Queen Beds (Dedicated Entrance to Epic Universe**)
Room Size:
323 square feet m2
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GeneralNumber of living rooms 0, Rollaway/extra beds (surcharge), Ping - 9, Square meters - 30, Number of bedrooms - 0, Square feet - 323, Extra bed count 1, Bed count minimum 2, Bed count maximum 2 |
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Park View Club Level 2 Queen Beds (Dedicated Entrance to Epic Universe**)
Room Size:
325 square feet m2
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GeneralBathrobes, Rollaway/extra beds (surcharge), Ping - 9, Square meters - 30, Square feet - 325, Number of bedrooms - 1, Extra bed count 1, Bed count minimum 2, Bed count maximum 2 |
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Celestial Suite (Dedicated Entrance to Epic Universe**)
Room Size:
740 square feet m2
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GeneralBathrobes, Rollaway/extra beds (surcharge), Number of bedrooms - 1, Sofa bed, Square meters - 69, Square feet - 740, Number of living rooms 1, Bed count minimum 2, Extra bed count 2, Ping - 21, Bed count maximum 2 |
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Standard 2 Queen Beds (Dedicated Entrance to Epic Universe**)
Room Size:
325 square feet m2
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GeneralRollaway/extra beds (surcharge), Ping - 9, Square meters - 30, Square feet - 325, Number of bedrooms - 1, Extra bed count 1, Bed count minimum 2, Bed count maximum 2 |
|
Deluxe 2 Queen Beds (Dedicated Entrance to Epic Universe**)
Room Size:
415 square feet m2
|
GeneralSquare feet - 415, No rollaway/extra beds, Square meters - 39, Ping - 12, Sofa bed, Bed count maximum 3, Extra bed count 1, Bed count minimum 3 |
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Club Level 2 Queen Beds (Dedicated Entrance to Epic Universe**)
Room Size:
325 square feet m2
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GeneralBathrobes, Rollaway/extra beds (surcharge), Ping - 9, Square meters - 30, Square feet - 325, Number of bedrooms - 1, Extra bed count 1, Bed count minimum 2, Bed count maximum 2 |
FAQ's
Is this Orlando hotel pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Orlando hotel have a swimming pool?
Yes, this Orlando hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Orlando hotel?
Best-rates for the Orlando hotel starts from $461 per night with includes Restaurant, Business Services, Sports/Activities, Bedding/Linens, Wellness Facilities, Toiletries, Guest Services, Entertainment, Wheelchair Accessible, Breakfast, Child Friendly, Internet, Laundry, Fireplace/Heating, Air Conditioner, Pool, Balcony/Terrace, Accessibility, Hot Tub, Kitchen, Parking, Transportation/Shuttle, Security/Safety, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Orlando hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Orlando hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Orlando hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Orlando hotel?
Based on the information reported by the owner or manager, the Orlando hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Orlando hotel?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
